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Course Description

Giving performance feedback is one of the most critical supervisory and managerial communication skills after technical or subject matter expertise. Feedback needs to be delivered frequently, and in a way that motivates and inspires employees to perform at their peak. Whether coaching employees, implementing change initiatives, or navigating difficult situations, managers and supervisors must be able to effectively communicate with their staff. This critical course will cover in-depth topics such as:

  • The power of feedback in the workplace,
  • Creating detailed feedback,
  • How to plan for effective feedback,
  • Steps for giving feedback,
  • Steps for receiving feedback,
  • Feedback and communication styles,
  • Handling difficult feedback situations, and
  • Developing and reassessing feedback skills.
     

Notes

The workshop can be taken as a one-off non-credit course or as part of the Managerial Leadership Certificate program.
 

Applies Towards the Following Certificates

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Section Title
Accountability - Giving and Receiving Feedback
Type
In-Person Workshop / Short Course
Days
Th
Time
9:00AM to 4:00PM
Dates
Oct 03, 2024
Schedule and Location
Contact Hours
6.0
Location
  • Biltmore Park Campus (Asheville, NC)
Course Fee(s)
Fee non-credit $175.00
Drop Request Deadline
Sep 26, 2024
Instructor Bios
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